Refund Policy
Last updated: 13 August 2026
30-day money-back guarantee
We want MyResetMode to genuinely help you settle your nervous system. If it is not right for you, you can request a full refund within 30 days of your order date — for any reason, including simply changing your mind. This applies to the monthly and yearly Premium subscriptions as well as the Family / Group plans.
Free access without paying
There is no free trial to remember to cancel. The Anxious reset is free forever, with no account or payment required, and every user also gets one free premium reset each day. Premium billing only starts when you choose a paid plan.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund or ask a billing question, visit paddle.net and enter the email address you used at checkout, or reply to your Paddle order receipt. You can also contact us through the app and we will help arrange it with Paddle.
Cancelling a subscription
You can cancel your monthly subscription at any time from the Premium screen in the app, which opens Paddle's customer portal. After cancelling you keep Premium access until the end of the current billing period.
Processing times
Approved refunds are returned to your original payment method. Paddle typically processes them within a few business days, though your bank or card issuer may take a little longer to show the credit.
Related policies
See also Paddle's Refund Policy and our Terms & Conditions.